Answers to our Frequently Asked Questions
How to Use Magic Press Nails
HOW DO I PROPERLY USE MAGIC PRESS NAILS?
Please check out our detailed Magic Press Guide pages for the respective press-on types:
• Manicure
• Pedicure
WHY IS THERE A PLASTIC FILM ON EACH MAGIC PRESS NAIL TIP?
It’s there to protect the adhesive. Magic Press uses an adhesive film which, unlike glue, does not congeal over time, and the plastic cover is applied on top of that so it remains fresh.
Maintaining Magic Press Nails
HOW LONG DOES MAGIC PRESS STAY ON?
Magic Press typically stays on for about 5 to 7 days depending on the lifestyle of the wearer and the natural oiliness of their nails. It is not recommended to wear beyond 7 days. We recommend allowing your nails to rest for 2 days before applying a new set.
WHAT DOES THAT MEAN?
If someone does a lot of housework (dishes, cleaning), is constantly in contact with water (hairdresser, swimming, etc), uses a lot of cosmetics with oils, that can affect the longevity of Magic Press wear.
WHY DOES THAT MATTER?
Any contact with oil can affect the strength of the adhesive. It is, therefore, advised to clean nails with the provided Prep Pad before applying Magic Press nails.
SO WILL MAGIC PRESS NAILS COME OFF WHEN I WASH MY HAIR OR WASH MY HANDS?
Magic Press stays on when you wash your hair, hands, face or go swimming but it is recommended not to for the first 3 hours or so after application so that you can get maximum wear out of your Magic Press nails. The first few minutes right after application is when the adhesive can be “activated” by pressing as long as possible on your nails since they are pressure sensitive.
WHAT IS “PRESSURE SENSITIVE ADHESION”?
It’s a proprietary technology used only on Dashing Diva Magic Press products. Basically, it means the more you press, the longer it will stay on and the stronger it will hold.
CAN I REUSE MAGIC PRESS NAIL TIPS WITH NAIL GLUE?
No. Magic Press is designed to be a disposable nail tip. Re-using Magic Press is not recommended as it could deform the product. The use of foreign adhesive ingredient could make the product difficult to remove and will cause damage to your natural nails.
WHAT IS THE EXPIRATION PERIOD FOR MAGIC PRESS?
Magic Press can be stored for one year after opening. However, improper storage will decrease the efficacy of the adhesive. It should, therefore, be sealed and kept away from extreme heat or cold, and away from sunlight.
Removing Magic Press Nails
HOW DO I REMOVE MAGIC PRESS NAILS?
Magic Press usually comes off on their own after 5 to 7 days but if you want them off sooner, just take soak some nail polish remover with a wood stick and slowly peel them off starting from your cuticles. Full product guide here.
WILL MAGIC PRESS DAMAGE MY NATURAL NAILS?
No, Magic Press is completely safe. It is not damaging since you are not gluing them on or removing them with any harsh chemicals. The removal process is easy and gentle on your nails.
Magic Press Sizes and Styles
WHAT IF I CANNOT FIND THE CORRECT MAGIC PRESS NAIL TIP SIZE?
Magic Press set consists of 12 nail sizes in total of 30 pieces (24 pieces for Pedicure). The product is developed according to the average woman's nail sizes after conducting a research with 700 women. You can select the size that fits each nail.
We recommend using Long Type Magic Press for those with longer nail beds.
CAN I ADJUST THE LENGTH OF MAGIC PRESS NAIL TIPS?
Yes! A nail file or nail clipper can be used to shape and shorten your Magic Press nails to your desire.
WHY ARE THERE LIMITED NUMBER OF PIECES AND SIZES OF NAIL TIPS WITH FANCY DESIGNS WITHIN A MAGIC PRESS SET?
Dashing Diva designs each set with ‘accent nail’ style manicure in mind. ‘Accent nails’ showcase a bit of your personality and adds contrast, without taking it over the top, because it only involves one or two nails (usually the index, middle or ring finger).
Feel free to mix and match nail tips from 2 or more Magic Press sets to show your individual style.
Magic Press Safety
IS MAGIC PRESS SAFE FOR PREGNANT WOMEN?
The "pressure sensitive" adhesive used in Magic Press has been tested for product and material safety and can be safely used by pregnant women.
Order and Shipping
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept PayPal or any major credit cards (Visa, Master, AMEX).
WHAT CURRENCY DOES THE STORE CHARGE IN?
The prices listed and payments are in Australian Dollar.
WHERE DO YOU SHIP?
We currently ship within Australia.
WHAT ARE YOUR SHIPPING FEES?
Free Shipping for orders over $50. $9.95 for orders below $50.
HOW LONG IS THE ORDER PROCESSING AND SHIPPING TIME?
We understand that, just like the Magic Press concept, you want your orders fast. The shipping time takes generally 2-7 working days depending on your location.
Delivery to remote areas can take up to 14 days.
HOW DO I TRACK MY SHIPMENT?
You will receive an email notification when your shipment has been shipped. Please also check your email's SPAM/ JUNK folder in case they've been flagged as spam.
WHAT IS YOUR RETURN POLICY?
Handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify if we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Items can be returned within 30 days of receipt of delivery if you change your mind. Unopened goods will be refunded in full. Refunds could take up to 5~10 working days and any refund will be made using your original payment method. All refunds are made at the discretion of www.dashingdiva.com.au.
Miscellaneous
DO YOU TAKE CUSTOM DESIGN ORDERS?
We love the idea of having your own unique designs on Magic Press nails! Unfortunately, we are unable to accept custom design orders at the moment.
I CAN'T FIND AN ANSWER TO MY QUESTION. HELP!
Not to worry. Drop us your question or comment here. We'll do our best to reply you as soon as we can.